Online Payments

We heard you.

At Capital Fund 1, our goal is to be our investors’ strongest partner in lending. We have listened closely to your feedback, and we recognize that our recent system transition, which was intended to make payments easier, slowed things down instead. We are moving forward with a simpler, more reliable payment process so we can continue to serve you at the speed you expect from us.

Loan payments are moving to Borrower View Central. If you’ve been with Capital Fund 1 for a while, it’s the same portal you used before.

Update, October 21: The Liquid Logics borrower portal has been retired. Your loan balance, rate, terms and due dates have not changed.

LOG IN TO BORROWER VIEW CENTRAL

Capital Fund 1 - Account Alert: New Way to Pay

How to Pay

ACH AUTOPAY

YOUR PAYMENTS CONTINUE AUTOMATICALLY

Your payments will keep drafting as scheduled, with nothing to set up. A $0.50 processing fee applies to each ACH draft. To see your balance, payment history and loan details, set up your Borrower View Central login once you receive your access instructions.

NOW THROUGH NOV 1

CHECK OR WIRE

  • Check: Payable to Capital Fund 1 with your loan number in the memo line. Mail to 14555 N Scottsdale Rd, STE 200, Scottsdale, AZ 85254, regardless of where your property is located, or use the 24/7 drop box at our front door.
  • Wire: Call Loan Servicing at 480.889.6100 to receive and verify wire instructions before sending funds. Capital Fund 1 will reimburse your wire fee: email your wire confirmation showing the fee to servicing@capitalfund1.com and tell us whether you’d like the reimbursement by ACH or by check.

STARTING NOV 2

ONLINE IN BORROWER VIEW CENTRAL

Make one-time payments from your bank account ($0.50 processing fee) or by debit card (2% to 5%, depending on the amount), and see your balance, interest and charges due, payment history and statements.

Most investors will receive access instructions by October 30. A small group of loans will receive access earlier; if you’ve already received access instructions from us, you can set up your login now.

Setting Up Your Account

Every investor needs to create a new password, including those who have used Borrower View Central before. Most investors will receive access instructions from us by October 30. Please wait for yours, then follow these steps. It takes about five minutes.

STEP 1

Go to Borrower View Central.

STEP 2

Click Forgot Password? on the login page.

STEP 3

Enter your loan number in the Account field, then click Send Reset Link.

STEP 4

If you’re asked for a Company ID, enter CF1.

STEP 5

Open the reset email sent to the primary borrower’s email address on file, and follow the instructions to create your password.

STEP 6

Return to the portal and log in. User ID: your loan number. PIN: the password you just created.

Don’t see the reset email? Check your spam folder for a message from servicing@capitalfund1.com. If it still isn’t there, or your email address has changed, contact Loan Servicing at 480.889.6100 or servicing@capitalfund1.com. Have more than one loan? You’ll see each of them when you log in. If one is missing, email servicing@capitalfund1.com with your loan numbers and we’ll link it.

ACCESS PAYMENT PORTAL

Illustrated woman pointing at map location

Mail-in and In-Person Payments

Payments must be received by the 10th of each month. Make checks payable to Capital Fund 1 with your loan number in the memo line. Mail or drop off at our Scottsdale office, regardless of where your property is located:

14555 N Scottsdale Rd, STE 200
Scottsdale, AZ 85254

A 24/7 drop box is available at the front door. We do not accept cash.

PAYOFFS AND EXTENSIONS

Payoffs: Email payoffs@capitalfund1.com to request a payoff statement. Please don’t use the payment portal for final payments.

Extensions: Review the Extension Checklist and send documents to collections.maturity@capitalfund1.com.

Protect Yourself from Fraud

Capital Fund 1 will never send wire instructions by email or ask for your password or full Social Security number. If you receive a message requesting a wire that appears to come from us, call 480.889.6100 before sending funds.

QUESTIONS? READ OUR FAQ

DOWNLOAD THE TRANSITION FAQ (PDF)

Loan Servicing: 480.889.6100 · servicing@capitalfund1.com
Payoffs: payoffs@capitalfund1.com
Extensions: collections.maturity@capitalfund1.com